Shipping policy
Redacted Esthetics – Shipping Policy
Last Updated: 05/19/2026
At Redacted Esthetics, every order is handled with care. Our goal is to deliver your products quickly, safely, and efficiently so you can stay focused, energized, and performing at your best.
Order Processing
Orders are processed Monday–Friday, excluding holidays.
Please allow 1–2 business days for processing before shipment.
Orders placed after 2 PM EST will begin processing the next business day.
Shipping Times & Rates
We currently ship throughout the United States via trusted carriers (USPS, UPS, or FedEx).
Shipping costs are automatically calculated at checkout based on your location and package weight.
Standard Shipping (3–5 Business Days)
Most affordable option
Tracking included
Expedited Shipping (1–3 Business Days)
Faster delivery
Tracking included
Please note: Shipping times are estimates and may be affected by carrier delays, weather, or holidays.
Order Tracking
As soon as your order ships, you’ll receive a confirmation email with your tracking number. Tracking updates may take up to 48 hours to appear.
Incorrect Address or Delivery Issues
Please double-check your shipping address during checkout.
Redacted Esthetics is not responsible for:
- Incorrect or incomplete addresses
- Lost packages resulting from address errors
- Delays caused by the carrier
If a package is returned due to an incorrect address, customers are responsible for reshipping costs.
Lost, Missing, or Stolen Packages
Once a package is marked Delivered by the carrier, we cannot issue refunds or replacements for lost or stolen items.
If your package appears lost or hasn’t moved for 7+ days, contact the carrier first and then reach out to us with the claim number so we can assist.
Damaged Orders
If your order arrives damaged, please send us:
- Photos of the damaged product
- Photos of the shipping label
- Photos of the outer packaging
Email us within 48 hours of delivery and our team will make it right.
International Shipping
At this time, Redacted Esthetics only ships within the United States. International shipping will be added in the future.
Order Changes & Cancellations
Because we process orders quickly, we cannot guarantee changes or cancellations once an order is submitted. If you need help, contact us immediately at:
📧 Support@redactedesthetics.com
